Special rental conditions
Because of the many damages in and around the vacation home, we are forced to charge for damages.
Per house rule that is not followed (see house rules) a sum of 20.00 euros will be deducted from the deposit.
If items or materials in and around the vacation home are damaged or broken, the cost will be deducted from the deposit.
- damage that can be repaired: repair costs
- breaking items: new price + cost
- take home: new price + cost
- loss: new price + cost
If the cost exceeds the deposit of 250.00 euros, an invoice will be issued in the amount of the difference from the deposit.
This invoice will be sent and must be paid within 5 days.
The owner of the vacation home cannot be held responsible for any bodily injury or damage to the renter’s own equipment.
Terms and Conditions
When you make a booking you agree to the following general rental conditions. Please therefore take a look at them when you want to book.
Definitions:
- Tenant: the customer who rents a holiday home.
- Landlord: the owner of the rented holiday home.
The general terms and conditions apply to the home that is made available on the website of Holiday Home ‘t Rysselhof at the expense of the landlord. It is an essential element of the posting contract; consequently, these terms and conditions can only be deviated from if the lessor has agreed to them in advance and in writing.
The tenant can therefore under no circumstances claim the application of his own general terms and conditions, whatever these may be. If the customer wishes to deviate from the general terms and conditions, he must expressly request this in advance at the time of booking. In this case, these general terms and conditions nevertheless remain applicable in an additional manner.
- Book and pay
- Annulation
- Tenant’s obligations
- Landlord’s obligations
- Maximum number of people allowed
- Pets
- Types of groups
- Time of arrival and departure
- Linen
- Sorting household waste
- The end of the stay – cleaning
- Guarantee
BOOK AND PAY
- You can book by phone or via the Internet.
- Bookings are binding. With the recording of a booking order, the general booking conditions come into effect. The tenant must follow the booking steps and the rental conditions.
- There are NO booking fees.
- Booking order and booking confirmation:
- Every booking order is confirmed by the landlord by means of a booking confirmation by e-mail.
- The booking confirmation contains the total amount to be paid and the payment steps: when and how much must be paid. The amount always includes the rent, usage costs and the deposit.
- Payments:
- Within 14 days of receipt of the booking confirmation, the total amount must be deposited into the account of the lessor stated in the booking confirmation.
- If the booking is made less than 14 days before the start date of the stay, the full total amount will be paid at the time of booking.
- In the event of late payment, the lessor is entitled to cancel the booking.
CANCELLING
- Cancellation by the tenant
- The renter may cancel any booking without charge up to 90 days prior to the arrival date.
- Cancellations must be communicated to the landlord by e-mail or via the cancellation option in the confirmation e-mail. Immediately after receipt of the cancellation, you will receive a cancellation confirmation by e-mail.
- For cancellation less than 90 days before your stay date, the cancellation fee is 100% of the rental price.
- Cancellation by the landlord
- if force majeure or any other urgent reason requires the lessor to cancel, the lessee will be notified immediately and, if possible, with an alternative being offered. If the tenant does not accept this alternative, or if the landlord is unable to offer an alternative, he will immediately refund the amount already paid by the tenant. The tenant has no more or other right than to reclaim this amount.
OBLIGATIONS OF THE TENANT
- The rented holiday home must be occupied by the tenant, his co-tenants or his visitors with the required care and care, with due regard for the tranquility of the environment.
- The house rules present and/or provided with the holiday home are an integral part of the rental agreement and must therefore be strictly observed.
- In order to avoid misunderstanding, the tenant reports the established damage to the landlord or his local representative as soon as possible on arrival. So that he has the opportunity to determine this himself.
- The aim is to offer you a clean, well-maintained home. If it is determined on arrival that this is not the case, there are shortcomings or defects, it is advisable to contact the landlord or his local representative so that he has the opportunity to come and determine this himself and the landlord has the opportunity to rectify the problem. to make.
- Please also report any damage caused by yourself to the local responsible or the lessor upon departure.
- All homes are non-smoking, so smoking is not allowed in the homes.
- It is prohibited to use the holiday homes to organize parties and/or drinks, in order to guarantee the quality of the home.
- The tenant does not burn wood in the barbecue and does not make a fire in the garden.
- The tenant does not move furniture such as beds, sofas, cabinets, etc. No matter how careful people think they are, these things often lead to damage to walls and furniture. Also, it is not always obvious for the owner or his representative to put it back in place.
- The tenant must ensure that he does not cause noise nuisance to the local residents. To this end, the tenants must observe the general prohibition of night noise as described in art. 561 of the Criminal Code as well as local police regulations that have been drawn up regarding nighttime noise. If the police detect nighttime noise or nuisance caused by the tenants, the landlord is entitled to a fixed compensation of € 250.00 per established infringement, without prejudice to its right to demand the dissolution of the agreement with full compensation for damage suffered or recourse from third parties.
- Liability Insurance
- The tenant is requested to be insured for damage to third parties such as civil liability insurance (family insurance).
- The house has its own fire insurance in the name of the landlord. However, the tenant is advised to inform his civil liability insurance agent that he is staying in a holiday home. This is in the event that the fire is caused by the tenant himself, if this is the case, the insurance of the home can hold the tenant liable. This liability is covered by almost all private liability insurance policies or by its own fire insurance policy.
OBLIGATIONS OF THE LANDLORD
- Facilities:
- Not all sports facilities, swimming pools, restaurants and shops mentioned in the property description are open day in, day out and throughout the year.
- Use of all facilities is at your own risk.
- The facilities and activities mentioned are not of course free of charge.
- De verhuurder kan niet worden aangesproken voor het geval de faciliteiten wegens overmacht en buiten toedoen van de verhuurder niet beschikbaar zijn.
- The landlord guarantees that the house corresponds to the description and that it is suitable for the maximum number of people stated therein.
- The owner also guarantees the good state of maintenance, cleanliness and functioning, as well as the suitability of the house, its contents and its outbuildings, in particular the gardens, courtyards, children’s toys, outdoor furniture, sauna, swimming pool and the barbecue.
- If the tenant discovers a lack or defect and this is reported to the landlord or through his local representative, the landlord must respond to this and resolve it as quickly as possible.
- All disputes and conflicts such as shortcomings in the house, damage caused by the tenant are between the tenant and the landlord.
- The landlord cannot be held liable for:
- Loss, theft, damage or injury, of whatever nature, caused to the tenant during his stay at the holiday home.
- Noise nuisance or other inconveniences as a result of road works or construction activities in the vicinity of your holiday home.
- For damage caused by acts of nature, natural disasters, nuclear disasters, attacks, strikes, acts of violence, etc.
MAXIMUM NUMBER OF PERSONS
- The house description of each holiday home states the maximum number of people that may stay in the holiday home. This number (including any sleeping guests) can under no circumstances be exceeded. If the amount is exceeded, the rental agreement will be deemed dissolved by operation of law and access to the holiday home will be refused without entitlement to a refund of the rent.
- A child younger than 2 years old is not counted as a full person.
- If the maximum number of persons is exceeded, the regulations of the Flemish region regarding fire safety and fire insurance are no longer in accordance with the regulations.
- If at a later date, without the lessor’s knowledge, additional persons come to stay in the holiday home, a claim of 25% of the rent per additional person will immediately follow, which, if necessary, will be deducted from the deposit.
PETS
- Pets are not allowed in the holiday home, for hygienic reasons and to prevent damage to the holiday home.
- If these rules are not respected, the landlord can claim the rental deposit and withhold it as compensation for damage suffered and extra cleaning costs.
TYPES OF GROUPS
- Holiday homes are mainly intended to receive (family) groups. If it is the intention to organize parties, this can be accepted subject to consultation and permission from the landlord, possibly with an increase in the deposit.
ARRIVAL AND DEPARTURE HOURS
- The tenant respects the arrival and departure times. It is the intention that you arrive and stay in a neat holiday home. Therefore, sufficient time should be allowed for cleaning between the departure of the previous guests and the arrival of the new guests.
- Arrival time: the vacation home is at your disposal from 11:00 am (until 6:00 pm) on the day of arrival.
- Departure time: no later than 3 p.m. (from 8 a.m.) on the day of departure.
LINEN
- Bed linen is provided by the landlord
THE END OF THE STAY – THE DEPARTURE
- END OF STAY
- The rented holiday home must always be left neat and tidy after your stay. This includes:
- cleaning up the house
- everything back in its place
- emptying trash cans and trash cans
- clearing the counter
- Put clean dishes in the cupboard.
- In short, leave the house neat and broom clean.
- Also leave the garden tidy, with everything back to its original place of arrival.
- At the end of the stay, a joint inspection is carried out by the landlord and tenant. If the house and/or garden is in such a state that the pre-determined cleaning hours are not sufficient, the landlord has the right to charge extra cleaning hours at 25 euros/hour.
- The rented holiday home must always be left neat and tidy after your stay. This includes:
- LEAVING THE HOUSE
- When leaving, the tenant closes the windows and doors and turns the heating down.
- It can happen that people only come into the house days later and then a lot has been consumed in the meantime that is of no use to anyone.
- If this has not happened, a surcharge of 100 EURO may be charged.
SORT GARBAGE
- At Holiday Home ‘t Rysselhof, household waste must be sorted. If this is not done, the household waste will not be taken away by the collection service. Consequently, the cleaning service has to do this, which takes extra time and is also not a fun job.
- The tenant himself brings the glass waste to the glass container.
- If the glass has not been taken away or the household waste has not been sorted, extra hours will be charged or the tenant will be fined 25 EURO. Sorry, but this measure is unfortunately necessary to encourage sorting.
GUARANTEE
- The holiday homes have valuables and the deposit serves to compensate for any accidents or damage.
- Complaints related to inventory and existing damage are accepted up to 24 hours after your arrival. This must be reported to the landlord or his representative on site.
- The main tenant is liable for damage caused by himself/herself, co-tenants, any visitors or by pets, even if these are discovered after his departure. If damage is found after the departure of the main tenant, the landlord will give the tenant written notice of default.
- The inspection of the holiday home is done during the cleaning because only then everything has been thoroughly checked. It is therefore during brushing that damage or breakage can be detected. It may happen that the holiday home is in such a state that extra cleaning hours have to be charged. Please note: the property must be broom clean and tidy, rubbish sorted and bins emptied. See End of stay – cleaning.
- When everything has been left in good order and no damage or breakage has been found, your deposit will be returned by bank transfer 5 days (stated in the booking email) after your stay. If damage exceeds the amount of the deposit, the tenant is obliged to make an additional payment.
- A conflict about possible damage is a conflict between the landlord and the tenant. The lessor decides on the deposit.
- It is good to report accidents to the landlord, these are usually handled properly.
- If something breaks, it is advisable to keep the broken pieces aside for the local responsible. In this way, it can determine which broken piece it is about and this prevents discussions and misunderstandings.
- In the event of an accident, it is advisable to communicate this with the person responsible on site and the landlord, so that things can be clarified and a solution can be reached that both parties can accept.
- Fortunately, almost all guests are honest.
Last changes made on 09/01/2025.